Firm name: Deloitte Tax LLP
Region: United States
Address: 30 Rockefeller Plaza, New York, NY 10112
Phone: +1 212 436 3202
Email: kgulotta@deloitte.com
Twitter: N/A
Website: www2.deloitte.com
Offices: 34 US offices: Atlanta, GA; Boston, MA; Charlotte, NC; Chicago, IL; Cincinnati, OH; Cleveland, OH; Columbus, OH; Costa Mesa, CA, Dallas, TX; Denver, CO; Grand Rapids, MI; Harrisburg, PA; Hartford, CT; Houston, TX; Jacksonville, FL; Jericho, NY; Kansas City, MO; Los Angeles, CA; McLean, VA; Miami, FL; Milwaukee, WI; Morristown, NJ; Nashville, TN; New York City, NY; Philadelphia, PA; Phoenix, AZ; Pittsburgh, PA; Portland, OR; Sacramento, CA; San Francisco, CA; San Jose, CA; Seattle, WA; Tampa, FL; and Tysons, VA.
Number of professionals: 472
                                         Transaction Tax – 361
                                         Property Tax – 99
                                         Unclaimed Property - 12

Deloitte Tax LLP (Deloitte Tax)’s Multistate Tax Services group has a team of indirect tax practitioners specializing in federal, state, and local indirect tax services, offering compliance, consulting, advisory, planning, and recovery services to our clients.

Drawing upon our in-depth tax technical knowledge of each jurisdiction’s tax laws, coupled with data analytics and other technology-based services, we offer distinct insights regarding how these laws apply to companies nationwide, in various industries and sectors. Our practitioners represent a mix of accounting, legal, industry, technology, and state government backgrounds.

Deloitte’s indirect tax practitioners have significant experience with sales/use tax and excise tax compliance leveraging state-of-the-art technology, performing refund reviews leveraging cognitive technologies, providing audit defense and appeal services, advising regarding nexus, sourcing, classification, and taxability questions, and assisting with voluntary disclosure agreements (VDAs) in jurisdictions nationwide.

Our key differentiator is our ability to combine deep technical knowledge and strong industry experience to serve our clients across multiple industries and provide broad and customized indirect tax services to address client issues. We offer broad and one-stop services in all areas of indirect tax—sales and use, excise, reverse audit, severance, and unclaimed property.

We are very agile in addressing complex problems by leveraging technology in compliance, recovery, consulting, and audit issues. Our highly experienced Jurisdictional Technical Leads, working with industry leaders, are strategically positioned to help address or accelerate the resolution of issues with state taxing authorities.

Our indirect tax technology innovation team provides novel, creative, and outside-the-box approaches to client and industry issues. We also have extensive experience managing large and complex global engagements as well as working with multiple clients and business leaders.

The ability of our practitioners to draw on the capabilities and strengths of a global network of indirect tax practitioners and work with other service lines within Deloitte Tax and other functions within Deloitte to provide multinational and global clients with broad, business-focused services is some of the reasons for our success.

The market for indirect tax services is more active than ever before and is in large part driven by the significant shift in the indirect tax legislative landscape, taxing authorities becoming more active, increased demand for and reliance on technology to present near-time/real-time reporting, transformational and supply chain challenges for global clients, a shortage of experienced indirect tax practitioners, and pressure from finance leadership to do more with less. These changes and many others have created unexpected and unprecedented market growth opportunities and we continue to see significant demand for indirect tax services which has led to revenue growth of our practice in the current year.

Over the past few years, Deloitte Tax has significantly increased its investment in innovation, deepening its commitment to evolve with clients, and anticipating the next generation of technology solutions and capabilities to meet the ever-changing set of challenges its clients face.

Deloitte Tax is laser-focused on implementing Intela on engagements across all service offerings. Intela is an integrated, innovative technology platform, that brings together leading-edge solutions for engagement planning, management, data collection, manipulation, and mapping.

Deloitte Tax’s CognitiveTaxInsight™ solution uses machine learning and smart-OCR (optical character recognition) capabilities to rapidly classify millions of transactions and draw quick insights into indirect tax over/underpayments.

Deloitte Tax’s ITC solution provides a streamlined process to onboard a wide variety of client data into a single platform to automate the indirect tax return preparation process. Our indirect tax technology team routinely provides technology services in automating client business processes, extracting and wrangling very high volumes of transactional data from various ERP systems, designing, and developing custom technology solutions to various client situations, and deploying Robotic Process Automation (RPA) solutions, OCR capabilities, and Cognitive solutions.

Our ability to deliver the strength of the Deloitte network—which includes Deloitte Touche Tohmatsu Limited’s (“DTTL”) global network of member firms and their related entities—by aligning our indirect tax technical and industry capabilities with the technology and business transformation capabilities of our tax, consulting, and advisory colleagues’ results in deep knowledge of new and upcoming technologies and how they can be beneficial to indirect tax clients.

Our key service offerings

Indirect tax compliance

Indirect tax compliance can consume a significant amount of a company's limited indirect tax resources. Indirect taxation (including sales and use, gross receipts, and transaction taxes) and associated compliance are increasingly becoming important as states seek to expand registration, notice, and reporting requirements.

Whether it is dealing with the consolidation of multiple data sources, manually preparing returns, populating reports to aid in general ledger account reconciliation, or handling jurisdictional notices, indirect tax compliance is often a time-consuming and tedious process. Inaccurate compliance may result in significant penalties and interest, overlooked refund opportunities, an increase in tax notices, and the potential for financial reporting issues.

Deloitte leverages leading technology tools and processes in the delivery of indirect tax compliance outsourcing and/or co-sourcing services.

Excise 

Deloitte Tax’s assistance in excise tax extends to compliance, consulting, and recovery services. Our excise tax practitioners help companies identify, analyze, and quantify potential federal, state, and local tax refunds. Due to our experience working with the IRS, TTB, and taxation authorities in most states, Deloitte Tax can often get to the root of complex issues quickly and resolve issues efficiently.

With the newly reinstated Superfund excise taxes (effective 1 July 2022), our excise tax practitioners may provide the following services to our global clients:

  • Analyze imported and manufactured products, which would be subject to the tax, and determine estimated excise tax liability based on the list of taxable chemicals and substances.
  • Assist with the development and implementation of technology solutions to enable the identification of taxable chemicals and substances as well as exemptions.
  • Assist with risk assessments and internal controls.
  • Analyze and assist in documenting any available exemptions.
  • Assist with quarterly excise tax compliance, including Form 720, Form 6627, and the corresponding semi-monthly deposits.

Reverse audit

Deloitte Tax has both national and local resources and industry-focused specialists dedicated to indirect tax refund reviews. To help companies quantify potential indirect tax refunds or overpayment opportunities, we review their purchases for potential errors relative to the application of sales, use, telecommunications, excise, severance, and other transaction-based taxes. We use smart OCR, cognitive technology, machine learning, and data analytics to efficiently identify, recover, and reduce overpaid indirect taxes in high-volume, complex transactional data environments. By leveraging technology in our refund reviews, we can review large populations of transactions, even those that otherwise would not rise to the materiality necessary for a manual review.

Severance

Our severance tax practitioners help companies analyze and quantify potential oil and gas and other mineral severance tax refunds. Using our proprietary technology, Deloitte Tax has the capability to address a client’s severance tax needs and evolving compliance requirements. Deloitte Tax’s assistance in severance tax extends to both compliance outsourcing and compliance support services. Many of our severance tax practitioners have significant experience working with state departments of revenue and have insight into tax law and administrative auditor policies as well as in-depth industry knowledge.

Audit controversy

Our practitioners have insight into tax law and administrative audit policies as well as industry knowledge. We also assist companies with indirect tax managed audits. Managed audits allow the taxpayer to perform the tax audit in conjunction with the state as per the guidelines laid out by the state's tax auditors. Many states may abate or reduce interest and/or penalties associated with a managed audit assessment.

Property tax

Our property tax practitioners assist clients with all phases of property tax. Many of our property tax specialist have extensive experience with valuation, assessments, audits and appeals, and assists clients identify opportunities to reduce property tax expenditures. Our property tax professionals plan for and manage personal property tax compliance efforts in a more streamlined, seamless, and tax-efficient way. Property tax professionals bring their tax and in-depth industry knowledge, a national network of property tax specialists, and proprietary technology capabilities to help explore new approaches, resourcing models, and possible savings opportunities.

Unclaimed property

All types of companies have unclaimed property compliance obligations, which may include the filing of up to 56 annual reports, but there are many misconceptions about unclaimed property that contribute to under-reporting and exposure areas when companies are selected for audits by the states. Some common property types include uncashed and voided disbursement checks, rejected payroll direct deposits, aged customer deposits and credit balances, and lost shareholder property, in addition to industry-specific property types such as gift cards, bank and investment accounts, royalty payments, rebates, and many others. Due to differing state reporting requirements, legislative changes, and increased audit activity by the states, it can be challenging for clients to become—and remain—compliant with all state unclaimed property laws. Our unclaimed property tax practitioners have significant experience and in-depth industry knowledge to assist.

Recent wins

  • While many aspects of our indirect tax practice are growing, we are experiencing exponential growth in our indirect tax compliance services. To manage limited internal resources and enhance compliance efficiencies, many clients are now outsourcing aspects of their indirect tax compliance to Deloitte Tax. We are seeing the trend across multiple industries.

  • Many clients are also interested in looking for cash savings and overpayments, hence the high demand for our reverse audit/refund review services.

  • Due to the reinstatement of the Superfund chemical excise tax, our excise tax practice is also experiencing incremental growth.

  • In 2023, both property and unclaimed property tax joined the indirect tax practice, adding to our substantial growth in overall indirect tax services offered to our clients.

Awards

In 2022, International Tax Review (ITR) named Deloitte as the Americas Tax Technology Firm of the Year for five years in a row. This recognition delivers on Deloitte’s commitment to be at the forefront of driving digital transformation in tax, as we help our clients shift from going digital to being digital.

ITR Americas Tax Awards 2022

  • Deloitte was named the Americas Indirect Tax Firm of the Year for the second consecutive year
  • Deloitte US won the “National Transfer Pricing Firm of the Year” award
  • Deloitte was named the Americas Transfer Pricing Firm of the Year for the sixth consecutive year
  • Deloitte was named the Americas Tax Compliance and Reporting Firm of the Year for the third consecutive year

ITR World Tax & World Transfer Pricing tier rankings 2023

  • World Tax: Deloitte was ranked Tier 1 in five jurisdictions in the US:
    o California
    o District of Columbia
    o Illinois
    o New York
    o Texas

  • World Transfer Pricing: Deloitte was ranked Tier 1 in the US.

ITR World Tax guide 2023 | Indirect Tax leaders

Seven Deloitte practitioners were recognized: Dwayne Van Wieren, Helen Cousineau, Kathy Saxton, Kristine Dozier, Matthew Polli, Nehal Radia, and Ronnie Dassen.
Source: International Tax Review

Eminent leaders

 

This document has been prepared solely for the purpose of publishing in the 2024
ITR World Tax guide and may not be used for any other purpose. This document
and its contents may not be reproduced, redistributed, or passed on, directly or
indirectly, to any other person in whole or in part without Deloitte’s prior written consent.

Deloitte refers to one or more of Deloitte Touche Tohmatsu Limited
(“DTTL”), its global network of member firms, and their related
entities (collectively, the “Deloitte organization”). DTTL (also referred
to as “Deloitte Global”) and each of its member firms and related
entities are legally separate and independent entities, which cannot
obligate or bind each other in respect of third parties. DTTL and each
DTTL member firm and related entity is liable only for its own acts
and omissions, and not those of each other. DTTL does not provide
services to clients. Please see www.deloitte.com/about to learn more.

Deloitte provides industry-leading audit and assurance, tax and legal, consulting,
financial advisory, and risk advisory services to nearly 90% of the Fortune Global 500®
and thousands of private companies. Our people deliver measurable and lasting
results that help reinforce public trust in capital markets, enable clients to transform
and thrive, and lead the way toward a stronger economy, a more equitable
society, and a sustainable world. Building on its 175-plus year history, Deloitte
spans more than 150 countries and territories. Learn how Deloitte’s approximately
415,000 people worldwide make an impact that matters at www.deloitte.com.

This communication contains general information only, and none of
Deloitte Touche Tohmatsu Limited (“DTTL”), its global network of
member firms or their related entities (collectively, the “Deloitte
organization”) is, by means of this communication, rendering
professional advice or services. Before making any decision or taking
any action that may affect your finances or your business, you should
consult a qualified professional adviser.

No representations, warranties or undertakings (express or implied)
are given as to the accuracy or completeness of the information in
this communication, and none of DTTL, its member firms, related
entities, employees or agents shall be liable or responsible for any
loss or damage whatsoever arising directly or indirectly in connection
with any person relying on this communication. DTTL and each of its
member firms, and their related entities, are legally separate and
independent entities.

© 2023. For information, contact Deloitte Global.